Booking Policy Bed & Breakfast

Cancellation policy is 48 hours. Within this time the 30% deposit will not be refundable. Check in time is after 4pm - if you arrive earlier you can leave luggage. Last check in time is 10.00pm. If you have given us a check in time and this changes – please let us know. Sleeping Capacity -The maximum number of people is as disclosed and agreed on the Booking Form and extra persons cannot be accommodated, unless by prior agreement with the Property Owners. The Property Owners reserve the right to terminate the hire without notice and without refund for a breach of these conditions.

Availability - The Contract of Hire is made on the understanding that the property and its facilities as published will be available for the dates stated. In the unlikely event that the property is not available through events arising out of the control of the Owners, then the Owners may be forced to cancel the booking. The Hirer will be advised of any such circumstances as early as possible, and will receive a full refund of all monies paid. The Hirer will have no further claims against the Owners.

Damage - All bookings are accepted on the condition that the property is left clean and tidy, and breakages and/or damage will be paid for by the person who made the booking.

Access - The Property Owners or their representatives shall be allowed access to the holiday accommodation at any reasonable time during any holiday occupancy.

Smoking - NO SMOKING is allowed in the property.

Pets - NO PETS are allowed at the property, but under the Disability Discrimination Act the Property Owners will waive this policy where assistance dogs are concerned.

Motor Car and Personal Belongings - Baggage and personal belongings are at the Hirer’s risk at all times, and no responsibility can be accepted for loss or damage to any vehicle or its contents.

Complaints Procedure - In the unfortunate situation where there is a complaint, please contact the Property Owners, as quickly as possible and ask for their assistance. They will make every effort to make sure your complaint is handled quickly and efficiently, but we do need you to act immediately if there is a problem. In no circumstances will compensation be made for complaints raised after the holiday has ended, when the Hirer has denied the Owners the opportunity of investigating the complaint and endeavouring to put matters right during the holiday.

Advertisements - The Property Owners have taken every care to ensure the accuracy of the property description. All information is given in good faith and believed correct at the time of advertisement (all distances are approximate), but the Owners cannot be held responsible for any errors, or the results of such errors. Furthermore, the Owners cannot accept liability for happenings outside their reasonable control, such as breakdown of domestic appliances, plumbing, wiring, sudden temporary invasion of pests, damage resulting from exceptional weather conditions resulting in loss, injury or accident. Neither can the Owners accept any liability for changes to (or withdrawal of) specified area amenities mentioned in their advertisements, such as sports facilities, country clubs and restaurants etc.